Credit card issues
Why is my credit card not going through? See troubleshooting payment issues below.
Getting an unexpected payment error when trying to upgrade?
- Since we are based in Canada, depending on where you're located your credit card company may have flagged your upgrade as a foreign transaction.
- This can be resolved by giving your credit card provider a call and letting them know you authorize the transaction.
- Please note that we don't currently accept VISA/MasterCard debit cards
- Please ensure there are enough funds available on your card