Ultimate Money-Back Guarantee

Terms & Conditions

This guarantee is applicable to the RealOffice360 Ultimate Workspace Annual Plan on your first year only. To qualify for the guarantee, you must complete and submit the Ultimate Money-Back Guarantee Pledge Form within 14 days of your first payment (activation) date.

RealOffice360 is committed to helping real estate agents build a thriving real estate business resulting in a STANDARDIZED SALEABLE BOOK OF BUSINESS. Converting contacts to clients and maintaining a consistent deep relationship are the keys.

Our money-back guarantee is built on two key concepts:

1. Depth of Knowledge (Deep Relationships)

Simply knowing a contact’s phone number, email address, home address, or birthday is far less valuable than understanding their deeper motivations—their wishes, wants, needs, time-related requirements, their expectations and current ability to invest or divest in real estate. Gaining these insights requires a more meaningful relationship, which in turn fosters trust, confidence, and loyalty. Our research shows converting contacts into clients results in a deeper understanding that can increase your chance of closing a deal by 30 to 50 times. And is the Backbone to a Standardized Saleable Book of Business (see the “Client Insights” video for more details.)

2. Consistency

Consistently using the app’s Daily Planner and Workplace to manage ongoing client connections is crucial. Workplace organizes all of your client touchpoints in one place. And the Daily Planner keeps you organized on a daily basis.

How It Works:

Give It a Real Try: Use RealOffice360 Ultimate for a full 12 months.
Engage with the Features: Complete our onboarding process and use key features like Learning Mode, Help Desk, Support and Feedback when you need help.
Evaluate Your Growth: Measure how the platform helps you connect with clients and grow your relationships.
Use the Goal Calculator to determine how many contacts you may need to convert to Clients to achieve your financial goals. Once you have determined your estimated total number of Clients to achieve your financial goal, set your weekly goals of how many meetings you need to set with contacts to convert them to clients.

What’s Covered:

If, after 12 months, you don’t feel RealOffice360 is delivering the value we promised and you have done what you committed to do in the Guarantee Pledge Form to Yourself—we’ll refund 100% of your annual plan subscription cost.

You must submit the Ultimate Money-Back Guarantee Refund Form within 14 days after the end of your first annual subscription term (e.g. plan renewal date). Please note, your RealOffice360 account must be cancelled prior to submitting your refund form.

Why We’re Confident:

RealOffice360 isn’t just software; it’s a partner in your real estate journey. Designed for REALTORS® who care about their clients and their business, our platform is built to help you thrive in every cycle of the real estate process.

This guarantee is our way of showing you that we’re fully committed to your success—and we stand by the value of our platform.

Conditions:

To ensure the guarantee is fair for everyone, we ask that you:

Use RealOffice360 Ultimate for a full 12 months.
Set your number of Contacts to convert to Clients goal, using the Goal Calculator, within the first 14 days.
Set your weekly goals.
Set up your drip campaigns for birthdays and home investment/dreams reviews.
Complete our onboarding and learning modules to ensure you’re maximizing the app’s potential
Submit the Guarantee Pledge Form within 14 days of your first payment (activation) date.
Successfully fulfill the pledges, commitments, and goals you say you will do in the Pledge to Yourself.