NOTE: This article is only for Google Workspace Admins. These settings do not apply to personal, @gmail.com accounts who are not part of a Google Workspace organization.
What does RealOffice360 CRM do?
RealOffice360 CRM is a real estate customer relationship manager tool that lets its users manage their real estate business in one place. One of the new features of our platform is giving our users the ability to connect their personal Gmail accounts in order to send and receive emails from the CRM (in early access - beta). RealOffice360 CRM needs IMAP to be turned ON at organization level, so individual users can enable this feature in their own Gmail accounts.
First, ensure that your organization's account has IMAP enabled:
Click the Enable IMAP access for all users
Select the Allow any mail client option
IMPORTANT: the early access - beta Gmail integration feature doesn't use Google's OAuth 2.0, therefore users will need to enable 2-Step Verification on their Google accounts and set up an App Password in order for RealOffice360 CRM to be able to securely connect to their Gmail account.